July 28, 2021

OpenText vs MFiles: Which is Better for Business Process Automation?

Is your Aurora-area organization leveraging business process automation software to expedite processes and further advance your personnel’s yield? Otherwise, you’re probably wasting valuable time and financial pluses.

With the technological capabilities of business process automation, you can computerize irksome, rules-based tasks, therefore making your business workflows more competent, saving on man-hours, and making sure your team members can concentrate on activities that develop the company.

Today, we're examining two of the extensively used enterprise content management (ECM) tools available today for business process automation: M-Files and OpenText. We'll review both, alongside each other and explain how we utilize these tools at Wave.

However, first, let's begin with a primer on what business process automation is and how it works.

What is business process automation?

Business process automation (BPA), also called business process management (BPM), is the application of machine-driven technology to streamline routine, rules-based tasks namely sending documents, data entry, orienting a new employee, routing fees, or processing accounts payable dealings.

Advanced automation platforms utilize groundbreaking tech like artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to deal with these monotonous tasks on your staff’s behalf.

By mechanizing tasks that would more often than not use up invaluable man-hours, your priceless human resources can turn their attention to other areas of the company where they can be more beneficial.

Automation also decreases the probability of human error, inaccuracy, and process blockers - they all take away from a company’s main point.

How do I know which workflows I can automate?

Not all business process is right for business process automation. The right task is one that is done routinely and can be construed by user-defined regulations and actions.

What to be on the lookout for in a process that can be mechanized:

  • Does it require that it be systematically done the same way throughout the organization?

  • Is it a conventional, repeatable process?

  • Is it critical that the task be free from error?

  • Does the process entail an enormous amount of duties?

  • Does it call for multiple people to do?

  • Is it time-dependent?

  • Is it needed that there’s an audit log for this process?

M-Files vs OpenText Comparison



M-Files

OpenText Documentum

Pricing

By quote

By quote


Prices vary between Documentum and AX

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

Email/Help Desk

Forum

Knowledge Base

Phone

Chat

Email

Phone

Chat

Training

In-person

Online

Webinars

Documentation

Videos

In-person

Online

Documentation

Features

Access Controls

Android/iOS Mobile app

Archiving & Retention

Audit Trail

Collaboration Tools

Compliance Tracking

Content Management

Customizable Templates

Digital Asset Management

Document Management

Drag & Drop

Electronic Signature

Encryption

File Conversion

File Recovery

Full-Text Search

Governance

Offline Access

OCR

Search/Filter

Real-time Sync

Version Control

Workflow Management

Access Controls

Administration

Advanced File Versions

Analytics

Business application

Capture

Collaboration

Content Security

Content management

Delivery models

File Sharing

Governance

API

Metadata Search

Microsoft Office 365 Integration

Records Management

SAP Payment Automation

Security, 2FA, SSO

Workflow Automation



M-Files Pros and Cons

M-Files is a powerful ECM tool that provides both on-premise, cloud solutions, or a hybrid version according to your business necessities. It offers automation functionality to standardize your business processes and workflows as well as intelligent information management.

At Wave, we frequently utilize M-Files as a one-way information gatherer for a client's disparate tools and data. In this way, we can aid our clientele undergoing rapid growth, the ability to link up all of their operations and information, and experience greater dexterity during digitalization.

M-Files is an excellent, scalable application for clients who have no existing colossus ECM like OpenText Documentum already embedded in their company.

However, with MFiles it's essential to note that building automation demands the investment of an extension specified as a 'vault'. M-Files obtainable vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

Cost is determined on a case-by-case rationale influenced by the qualities your business needs.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) tool that enables businesses to better utilize enterprise information, industrialize156] monotonous workflows, build a more expandable business model, and reduce risks related to information governance and intellectual property.

It can be rolled out on-premises in a data hub or via the cloud.

At Wave, we typically see OpenText tools utilized by using one of the following methods: with Documentum as a deep-seated ECM or via Application Extender (AX) which functions as a reduced, build-as-you-go alternative to Documentum.

Documentum comes fully equipped and prepared to decipher any organizational problem you bear. The disadvantage of Documentum is that the interface is a little complex, it demands heavy upkeep, and upgrades, along with the platform itself, are pricey.

For organizations that have previously invested in Documentum and don't wish to rip out the application and start all over again, Wave can assist with platform upgrades and enhancements so that organizations can get the full benefit of their ECM environment.

With Application Extender, the user experience and user interface (UI/UX) are rather dissimilar from Documentum which some users like.

It's a great option for organizations who don't want to spend on Documentum, and it can be built to clear up any business problem.

The drawback to AX is that it isn’t fully equipped out of the box like Documentum, instead, connectors and add-ons will need to be inherent to create better functionality and form automated workflows.

Similar to M-Files, the rate of Documentum and Application Extender are set on a case-by-case rationale depending on the characteristics your organization needs.

Let Wave Help You Implement and Optimize Your BPA Software

If your business is new to business process automation, or you’ve initiated streamlining workflows but wish to greatly improve your tools to accomplish more, Wave can be of service.

Wave helps businesses just like yours on a daily basis to apply automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) platforms.

We assist our clients to expedite their processes throughout the entire lifecycle, program tiring, repetitive work, and integrate the overall tech stack to take away siloes and produce long-lasting expandability for theirbusiness.

Already utilizing a legacy software, and don't want to start from scratch No worries!

Wave can come alongside your organization and enhance your current business applications by way of add-ons, unifications, and connectors so you can utilize your current data ecosystem without needing to start again with a new service company.

We're happy to work with ECM solutions like M-Files, OpenText and Microsoft Sharepoint, or any other content services platform you're currently running.

If you have any inquiries about how Wave can contribute to digital transformation and business process automation in your Aurora company, contact us today.


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